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The Fakenham Medical Practice
 The Fakenham Medical Practice

Latest Patient Comments: "We are absolutely delighted with the service we have received over the past 24 years"..."Can never find fault with the practice"..."Since moving to Fakenham in March 2014 the care we have received has been outstanding"
Welcome to
The Fakenham Medical Practice
The Fakenham Medical Practice

The practice is situated in Meditrina House, Trinity Road

 

      

 

(Just off the roundabout at Morrisons.)  

 

 

 

 

 

Christmas Message to Patients

Over the last six months the Practice has said goodbye to three of our doctors, Dr Shahid Ahmad, Dr Afshan Hasan and most recently Dr Richard Gorrod.  All are sadly missed by staff and patients alike, but the retirement of Dr Gorrod warrants special mention after more than 20 years’ service to patients of the Practice. We wish him well and a very happy retirement.

On a more positive note, in October we were joined by Dr Margaret Blair, an experienced GP with extensive knowledge of local services. Patients moving onto the list of Dr Blair have already received letters confirming this change.

In January 2016, Dr Ben Coghill will be joining the practice and in late February 2016 the clinical team will also be joined by Dr Victoria Ferrar.  Both are experienced GPs and we have been extremely fortunate to secure their services. Patients moving to the lists of Dr Coghill and Dr Ferrar will be contacted in the New Year.

The practice would like to thank locum clinicians Dr Henryk Slomka, Dr Alison Birt, Dr Maria Chriba and Dr Farah Moosvi for their help and care of patients over recent months.

We would also like to thank all our patients for their patience and understanding over this difficult time and wish you all a Merry Christmas and a healthy and happy New Year.

With all best wishes, the Partners and staff of Fakenham Medical Practice.

 

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"Best Practice Award 2015"

Dr Carly Hughes recently had the honour of accepting the Association for the Study of Obesity "Best Practice Award 2015". 

    

ASO Best Practice 2015 Award

 

The Association for the Study of Obesity is a society incorporating obesity specialists, academics, public health and primary care professionals. The Best Practice Award is presented annually to a service or academic study that is an example of excellent care and one that can potentially drive forward the standards of care. The Fakenham Weight Management Service and the Norfolk Obesity Network demonstrate excellent multidisciplinary clinical care, integrated care and the development of pathways across public health, primary and secondary care.

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Do I Have a Named GP?

The answer to the above question is "yes".  All patients have been allocated a named GP, the clinician responsible for leading and co-ordinating your care.  If you would like clarification on who your named GP is, please contact the surgery on 01328 851321. 

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Flu Vaccinations 2015/16

The Practice is holding three flu clinics on the following dates:

  

Saturday 3rd October 2015 9:00am - 11:45am at Fakenham Surgery

 

Saturday 10th October 2015 9:00am - 11:45am at Fakenham Surgery

 

Saturday 17th October 2015 9:00am - 11:45am at Walsingham Surgery

  

Patients who are eligible for a free flu jab include:

  • all patients aged 65 years and over
  • pregnant women
  • carers
  • diabetics
  • persons in long–term care homes
  • persons aged over 6 months with the following chronic conditions: respiratory disease, heart disease, kidney disease, liver or neurological disease.
  • children aged 2, 3 or 4 on 31st August 2015

For the purposes of the flu jab, a carer means a person who is in receipt of a carer’s allowance, or a person who is the main carer for an elderly or disabled person whose welfare may be at risk if the carer falls ill.  

 

If you are unsure whether you qualify for a free flu jab, please contact the surgery and ask.

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Keeping Well During the Summer

The NHS Choices website contains a host of information to help people live a healthy lifestyle.  For information on Summer health, please click here

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I Want Great Care - Patient Reviews

Below is an overview of how our patients rate the GPs at The Fakenham Medical Practice. To leave a review of your own, please click here to be redirected to the "I Want Great Care" website.

 

 

 

 

 

 

Online Access to Patient Summary Information

Our Practice is planning to offer patients the facility to view areas of their record online.  The areas patients will be able to access will include a summary of information relating to medications, allergies and adverse reactions.  As well as viewing this information, there will be the facility to download and print it.

 

This facility is intended to be available by 31st March 2015.  Once the system is up and running, if patients do require online access to other areas of their record, a request should be made in writing to the Practice Manager. 

 

In addition to online access to a summary of medical records by 31st March 2015, the NHS requires the Practice to have:

  • Online appointment booking (already available for GP appointments)
  • Online prescription ordering (already available)
  • Provide an automated daily upload of any changes to a patient's summary information to the Summary Care Record (SCR).  Summary information (i.e. core SCR) includes medications, allergies and adverse reactions.  Patient implied consent is required (already enabled)
  • GP2GP record transfer (this is the transfer of a patient's clinical record from one practice to another by electronic means) (already enabled)

 

 

"150 Minutes"

Dr Carly Hughes attended the launch of a short amination made by Active Norfolk and Norfolk County Council’s public health team, entitled "150 Minutes", to give a presentation on the proven health benefits of participating in just 150 minutes of physical activity a week.  

  

For more information or to view the animation, please click here to read an article published in the Norwich Evening News this week.

 

 

Patient Survey Results and Report 2014 -15

Patient Participation Group Directed Enhanced Service 2014-15 Report

 

Fakenham Medical Practice 2014-15 Report Results

  

Walsingham Branch 2014-15 Report Results

 

  

NHS Confidential Information

NHS England is introducing a modern information service on behalf of the NHS called Care Data.  The service will use information from a patients’ medical record to improve the way that healthcare is delivered for all. 

 
Patients who are not happy for their data to be used in this way can ask their GP practice to make a note of this in their medical record and this will prevent their information leaving the practice.  Should you need any further information please contact the surgery.

 

 Click for more information

 

 
IMPROVING PATIENT CARE
URGENT/SAME DAY APPOINTMENT REQUESTS
 
The number of requests by patients for urgent/same day appointments is reaching unsustainable levels. Doctors at the practice are concerned that this could result in some patients, whose condition may be serious, having to wait longer than they should.
To ensure that we are able to offer the correct level of healthcare in an appropriate timely manner, patients requesting a same day/urgent appointment will be asked by our receptionists the nature of the problem and why you feel you need to be seen today.
Our objective is to ensure that patients whose condition needs to be assessed urgently by a GP or nurse are able to have this done at the earliest opportunity and are given advice on any necessary treatment.  This will involve the GP or nurse phoning you to assess the urgency of your medical condition.

Access to medical care at the Fakenham Medical Practice is by appointment only.  We do not offer walk-in facilities except in the case of medical emergencies or immediately necessary treatment.  If you feel you need a same-day appointment to see a doctor or a nurse, please telephone the surgery and ask for a same-day appointment.

 

Patients who walk in to the surgery asking for a same day appointment will be assessed in the same way as people telephoning.  This may result in you being asked to return home and await a telephone call from a GP or nurse to further assess your condition.

 

Any information that you disclose to a member of staff at Fakenham Medical Practice is treated as Medical in Confidence.
Please help us to help you access the healthcare you need as quickly as possible.
 
Repeat Prescriptions

Repeat prescriptions are available again using the SystmOnline service.

 

Please click here to find out more how to register and use this service.

 

 
Please help us by taking a minute to answer these question
The last time you wanted, were you able to do the following?

  • Get an appointment within 48 hours?
  • Book an appointment at least 2 weeks ahead?
  • Get a telephone consultation?
  • Book an early or late appointment?
To answer click here
 
The latest surgery News Letter can be found Here
 
The practice now offers extended surgery hours.
These are:
Monday 07:30am - 19:00pm
Tuesday 07:00am - 18:30pm
Wednesday 08:00am - 18:30pm
Thursday 08:00am - 18:30pm
Friday 07:00am - 18:30pm
These provide routine pre-booked appointments which can be booked in the usual way. You will not be able to contact the surgery by telephone during these extra hours. Calls will be automatically transferred to the out-of-hours service. Emergency cover will continue to be provided by the out-of-hours service 06:30pm to 08:00am Monday to Friday, and all day Saturday, Sunday and Bank Holidays.
 
For Bus information click Here
For a map to the Surgery click Here

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