The practice is situated in Meditrina House, Trinity Road
(Just off the roundabout at Morrisons.)
Flu Clinics 2014
The flu season will soon be upon us. If you are entitled to a free flu jab on the NHS, be sure to attend one of our three clinics on:
Saturday 4th October 2014 between 9am and 11:45am at Fakenham surgery
Saturday 11th October 2014 between 9am and 11:45am at Fakenham surgery
Saturday 18th October 2014 between 9am and 11:45am at Walsingham surgery
Patients who are eligible for a free flu jab include:
all patients aged 65 years and over
persons in long–term care homes
persons aged over 6 months with the following chronic conditions: respiratory disease, heart disease, kidney disease, liver or neurological disease.
For the purposes of the flu jab, a carer means a person who is in receipt of a carer’s allowance, or a person who is the main carer for an elderly or disabled person whose welfare may be at risk if the carer falls ill.
If you are unsure whether you qualify for a free flu jab, please contact the surgery and ask.
Dr Carly Hughes is being seconded to a regional project for 6 weeks from 25th August 2014 and will have no GP appointments available during that time. Her patients will be able to consult another doctor and Dr Afshan Hasan will be covering some of her work. We apologise for any inconvenience caused.
Online Access to Patient Summary Information
Our Practice is planning to offer patients the facility to view areas of their records online. The areas patients will be able to access will include a summary of information relating to medications, allergies and adverse reactions. As well as viewing this information, there will be the facility to download and print it.
This facility will hopefully be available by 31st March 2015, subject to the availability of this service on our clinical system. Once the system is up and running, if patients do require online access to other areas of their record, they will need to speak with the Practice to facilitate this.
In addition to online access to a summary of medical records, the NHS requires us by 31st March 2015 to have:
Online appointment booking (already available for GP appointments)
Online prescription ordering (already available)
Provide an automated daily upload of any changes to a patient's summary information to the Summary Care Record (SCR). Summary information (i.e. core SCR) includes medications, allergies and adverse reactions. Patient implied consent is required (subject to the Clinical System Supplier, SystmOne, enabling the process)
GP2GP record transfer (subject to the Clinical System Supplier, SystmOne, enabling the process).
If you were unable to attend one of the three Saturday morning flu clinics you can still book an appointment to have one if you are eligible. Patients who are eligible for the flu jab include all patients aged 65 years and over, pregnant women, carers, diabetics, persons in long–term care homes and persons aged over 6 months with the following Chronic conditions –respiratory disease, heart disease, kidney disease, liver or neurological disease. For the purposes of the flu shot a carer means a person who is in receipt of a carer’s allowance, or a person who is the main carer for an elderly or disabled person whose welfare may be at risk if the carer falls ill. If you are unsure whether you qualify for a free flu jab, please contact the surgery and ask.
NHS Confidential Information
NHS England is introducing a modern information service on behalf of the NHS called Care Data. The service will use information from a patients’ medical record to improve the way that healthcare is delivered for all. Patients who are not happy for their data to be used in this way can ask their GP practice to make a note of this in their medical record and this will prevent their information leaving the practice. Should you need any further information please contact the surgery.
IMPROVING PATIENT CARE URGENT/SAME DAY APPOINTMENT REQUESTS
The number of requests by patients for urgent/same day appointments is reaching unsustainable levels. Doctors at the practice are concerned that this could result in some patients, whose condition may be serious, having to wait longer than they should.
To ensure that we are able to offer the correct level of healthcare in an appropriate timely manner, patients requesting a same day/urgent appointment will be asked by our receptionists the nature of the problem and why you feel you need to be seen today.
Our objective is to ensure that patients whose condition needs to be assessed urgently by a GP or nurse are able to have this done at the earliest opportunity and are given advice on any necessary treatment. This will involve the GP or nurse phoning you to assess the urgency of your medical condition.
Access to medical care at the Fakenham Medical Practice is by appointment only. We do not offer walk-in facilities except in the case of medical emergencies or immediately necessary treatment. If you feel you need a same-day appointment to see a doctor or a nurse, please telephone the surgery and ask for a same-day appointment.
Patients who walk in to the surgery asking for a same day appointment will be assessed in the same way as people telephoning. This may result in you being asked to return home and await a telephone call from a GP or nurse to further assess your condition.
Any information that you disclose to a member of staff at Fakenham Medical Practice is treated as Medical in Confidence.
Please help us to help you access the healthcare you need as quickly as possible.
Repeat prescriptions are available again using the SystmOnline service.
These provide routine pre-booked appointments which can be booked in the usual way. You will not be able to contact the surgery by telephone during these extra hours. Calls will be automatically transferred to the out-of-hours service. Emergency cover will continue to be provided by the out-of-hours service 06:30pm to 08:00am Monday to Friday, and all day Saturday, Sunday and Bank Holidays.