Loading...

This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

The Fakenham Medical Practice
 The Fakenham Medical Practice

Welcome to
The Fakenham Medical Practice
The Fakenham Medical Practice

The practice is situated in Meditrina House, Trinity Road

 

(Just off the roundabout at Morrisons.)

Notice to Patients

Dr Carly Hughes is being seconded to a regional project for 6 weeks from 25th August 2014 and will have no GP appointments available during that time. Her patients will be able to consult another doctor and Dr Afshan Hasan will be covering some of her work. We apologise for any inconvenience caused.

 

Patient Survey Results and Report 2013 -14

Patient Participation Group Directed Enhanced Service 2013-14 Report

Fakenham Medical Practice 2013 Report Poster

Walsingham Branch 2013 Report Poster

 

Flu Vaccinations 2013/14

If you were unable to attend one of the three Saturday morning flu clinics you can still book an appointment to have one if you are eligible.  Patients who are eligible for the flu jab include all patients aged 65 years and over, pregnant women, carers, diabetics, persons in long–term care homes and persons aged over 6 months with the following Chronic conditions –respiratory disease, heart disease, kidney disease, liver or neurological disease. For the purposes of the flu shot a carer means a person who is in receipt of a carer’s allowance, or a person who is the main carer for an elderly or disabled person whose welfare may be at risk if the carer falls ill. If you are unsure whether you qualify for a free flu jab, please contact the surgery and ask.

 
NHS Confidential Information

NHS England is introducing a modern information service on behalf of the NHS called Care Data.  The service will use information from a patients’ medical record to improve the way that healthcare is delivered for all. 
Patients who are not happy for their data to be used in this way can ask their GP practice to make a note of this in their medical record and this will prevent their information leaving the practice.  Should you need any further information please contact the surgery.

 Click for more information

 
IMPROVING PATIENT CARE
URGENT/SAME DAY APPOINTMENT REQUESTS
 
The number of requests by patients for urgent/same day appointments is reaching unsustainable levels. Doctors at the practice are concerned that this could result in some patients, whose condition may be serious, having to wait longer than they should.
To ensure that we are able to offer the correct level of healthcare in an appropriate timely manner, patients requesting a same day/urgent appointment will be asked by our receptionists the nature of the problem and why you feel you need to be seen today.
Our objective is to ensure that patients whose condition needs to be assessed urgently by a GP or nurse are able to have this done at the earliest opportunity and are given advice on any necessary treatment.  This will involve the GP or nurse phoning you to assess the urgency of your medical condition.

Access to medical care at the Fakenham Medical Practice is by appointment only.  We do not offer walk-in facilities except in the case of medical emergencies or immediately necessary treatment.  If you feel you need a same-day appointment to see a doctor or a nurse, please telephone the surgery and ask for a same-day appointment.

Patients who walk in to the surgery asking for a same day appointment will be assessed in the same way as people telephoning.  This may result in you being asked to return home and await a telephone call from a GP or nurse to further assess your condition.

Any information that you disclose to a member of staff at Fakenham Medical Practice is treated as Medical in Confidence.
Please help us to help you access the healthcare you need as quickly as possible.
 
Repeat Prescriptions

Repeat prescriptions are available again using the SystmOnline service.


Please click here to find out more how to register and use this service.

 
Please help us by taking a minute to answer these question
The last time you wanted, were you able to do the following?

  • Get an appointment within 48 hours?
  • Book an appointment at least 2 weeks ahead?
  • Get a telephone consultation?
  • Book an early or late appointment?
To answer click here
 
The latest surgery News Letter can be found Here
 
The practice now offers extended surgery hours.
These are:
Monday 07:30am - 19:00pm
Tuesday 07:00am - 18:30pm
Wednesday 08:00am - 18:30pm
Thursday 08:00am - 18:30pm
Friday 07:00am - 18:30pm
These provide routine pre-booked appointments which can be booked in the usual way. You will not be able to contact the surgery by telephone during these extra hours. Calls will be automatically transferred to the out-of-hours service. Emergency cover will continue to be provided by the out-of-hours service 06:30pm to 08:00am Monday to Friday, and all day Saturday, Sunday and Bank Holidays.
 
For Bus information click Here
For a map to the Surgery click Here

Choose font size: A A A

GP Website from Wiggly-Amps Ltd. | Total visitors:199645 | Disclaimer