Visiting or Contacting the surgery

Finding Us

Fakenham Medical Practice

Fakenham Medical Practice
Meditrina House,
Trinity Road,
Fakenham,
NR21 8SY
Opening Hours
Monday 8:00 am – 6:30 pm
Tuesday 8:00 am – 6:30 pm
Wednesday 8:00 am – 6:30 pm
Thursday 8:00 am – 6:30 pm
Friday 8:00 am – 6:30 pm
Saturday Closed
Sunday Closed
  • On Thursdays the surgery is closed from 1pm to 2pm for staff training. 
If you have any special needs or require any of the following services, please let or staff know so that we can help and ensure you get the same support in the future.

Wheelchair Access
Our purpose built surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building, giving patients easy wheelchair access if required. There are several dedicated disabled car parking spaces available immediately outside the front entrance of the surgery.
We have wheelchairs available for patient use near reception should you require one whilst visiting our premises and there is a lower, wheelchair friendly counter at the reception desk. Personal mobility scooters are not permitted in the building for health and safety reasons. We ask that patients leave their personal mobility scooters at the front entrance where they can be seen by the reception staff and are covered by CCTV. There is lift access available to each floor.
Please note that patient coordinators are not able to transfer patients or push them in wheelchairs. If you require help then you will need to ensure that you have someone able to support you when visiting the practice.

Disabled toilets are available.

Loop System
There is a loop induction system at both the reception and dispensary desks to assist the hearing impaired. We can also arrange for this facility to be used during your consultation, please let reception know you wish to do so on arrival.
For more information on the loop hearing system, please visit the Hearing Link website.

Blind/Partially Sighted
If you or family members are blind or partially sighted, we can give you a large print copy or a braille version of our practice leaflet upon request. Please ask at reception for further information.

Guide Dogs
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Guide dogs remain the responsibility of their owner at all times when on the premises.

Translation Service – DA Languages
Please let us know if English is not your first language and if you would benefit from using an interpreter. We will make a note of this on your records. We can arrange for an interpreter to be provided through the DA Languages service in advance and your appointment need not be unduly delayed.

Finding Us

Walsingham Surgery

Walsingham Surgery
Cleaves Drive,
Walsingham,
Norfolk,
NR22 6EQ
Opening Hours
Monday 8:00 am – 2:00 pm
Tuesday 8:00 am – 12:30 pm
Wednesday Closed
Thursday 8:00 am – 12:30 pm 2:30 pm – 6:00 pm
Friday 8:00 am – 2:00 pm
Saturday Closed
Sunday Closed
There are no stairs for patients to negotiate at our branch surgery, nor are there any steps.

Blind/Partially Sighted
If you or family members are blind or partially sighted, we can give you a large print copy or a braille version of our practice leaflet upon request. Please ask at reception for further information.

Guide Dogs
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Guide dogs remain the responsibility of their owner at all times when on the premises.

Translation Service – DA Languages
Please let us know if English is not your first language and if you would benefit from using an interpreter. We will make a note of this on your records. We can arrange for an interpreter to be provided through the DA Languages service in advance and your appointment need not be unduly delayed.

Should you require assistance with wheelchair access, the use of a Hearing Induction Loop, or anything else, please make us aware when you request an appointment.

Disabled toilets are available.

Queries & Non-urgent Advice

For general queries and non-urgent advice, please contact us by completing an online form.

If you prefer to telephone us, please do this after 2 pm, where possible.

Out of Hours & Extended Access

Non-urgent advice: Out of Hours

Out of hours is available between 6.30pm and 8am.

IC24 provide cover for this area. The doctor on duty will either give you advice over the telephone or arrange to see you at their base or, if necessary, at home.

To organise an appointment out of hours, please dial 111.

If you need help now, but it’s not an emergency, go to 111.nhs.uk or call 111.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk

The practice offers extended opening hours for pre-booked appointments only as follows:
Monday: 7.30am to 8am and 6.30pm to 7pm
Tuesday: 7am to 8am
Wednesday: 6.30pm to 8pm
Friday: 7am to 8am and 6.30pm to 8pm
Saturdays: Some Saturdays will be available for this service. These will be published several days in advance.