Practice Vacancies


Patient Coordinator

Salary: circa £8.00 per hour plus NHS pension dependent on experience
Job type: Permanent, 37 hours per week
Location: Fakenham Medical Practice, Meditrina House, Trinity Road, Fakenham, Norfolk

Dr Bennett & Partners, operating as The Fakenham Medical Practice, is an eleven doctor dispensing practice providing care to around 15,000 patients in and around Fakenham in North Norfolk.  An exciting opportunity to join the expanding team at Fakenham Medical Practice as a Patient Coordinator has arisen.  The successful applicant will undertake a wide variety of administrative duties to assist in the smooth running of the Practice.

To enable us to deliver our service, we require an individual who is motivated, can demonstrate initiative and attention to detail and who is prepared to listen and learn.  In return, we can offer you comprehensive training, a pleasant working environment and the opportunity to be part of a team that values excellent patient service.

We work from modern, purpose buit premises.  The partners and staff have a shared belief in the delivery of high quality, traditional personal family healthcare.  Patients' interests are kept very much to the fore and there is a strong commitment to develop patient services.  To promote a multi-disciplinary team approach, we share our premises with other providers including a pharmacy, adult social services and local community services e.g. physiotherapy and midwifery.

The successful applicant will join a busy reception team but will work autonomously within the setting, be actively involved in the continuous improvement of our patient services and communication with patients, doctors, nurses and other care providers.  Preference will be given to applicants who can demononstrate their ability to provide high quality patient services and have a sound understanding of customer service.  They will ideally have experience of using SystmOne practice/patient management software; although full training will be provided.

If you have the skills we seek, are confident working at all levels within an organisation, using the phone, enjoy working under pressure, have excellent communication skills, an eye for detail and a flexible yet committed approach to work and enjoy working as part of a team, we would like to hear from you.

For more information, please contact f.practice@nhs.net