Join our Patient Participation Group (PPG)

Quote / Testimonial:
The Patient Participation Group (PPG) has been set up to provide contact between the Fakenham Medical Practice (FMP) and the community of patients served by the practice. Thus, the PPG provides a forum for patients to offer constructive suggestions about the services provided by the practice and the healthcare of patients.

Non-urgent advice:

– The ideas, comments and proposals offered by or for the patients will be welcomed, fully explored and replied to as soon as possible. There are few restrictions placed upon patient suggestions, but these may require discussion with Fakenham Medical Practice staff and be subject to their opinions.

– Importantly, the PPG is not a platform for pursuing individual issues, for which mechanisms already exist within the practice; details of these may be obtained from the practice manager.

– Any emails should be sent to: [email protected]

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.

Why should I join?

You have been to the surgery as a patient, parent, carer or friend.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.

Who manages the mailing list for the PPG? 

The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please ask us about it when you next visit the practice.

PPG Reports, Notes & Results