Statement of Intent
Fakenham Medical Practice is committed to working with compassion and understanding to provide all its patients with accessible, responsive and efficient services that deliver good, safe and effective care.
You and your GP
This guide explains what you can expect from your GP practice and how to get the most from NHS services. It covers how to contact us, what happens when you request an appointment, your rights as a patient, and how you can help us provide the best care. For more information, follow this link (NHS).
Patient Charter
We are committed to providing a positive and transparent experience for all our patients. Our Patient Charter explains what you can expect from the practice, and what we ask from you in return. It also includes guidance on appointments and communication. For further guidance, View the Patient Charter (PDF)
About Our Practice and Team
We aim to provide the highest quality of care to the practice population by providing a comprehensive and personal service.
- In addition to our seven partners within the practice, we employ four salaried doctors to help share the workload.
- Occasionally we employ locum doctors to cover GP absence.
- We are fortunate to have a highly qualified, highly experienced nursing team consisting of Nurse Practitioners, Practice Nurses, Chronic Disease Nurses, and an Advanced Nurse Practitioner.
- To support our clinical team we also have a trained team of Health Care Team consisting of Health Care Assistants, a Care Coordinator and Phlebotomist.
- Our Patient Coordinators are here to assist with any queries you have and will arrange the necessary appointments for you.
- Our dispensers are all trained to a minimum of NVQ 2 standard.
- Representatives from Norfolk Community Health and Care are also situated within the practice. The group provide an extensive range of services via district nurses, midwives, and health visitors, offering advice and practical help where needed.